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Refund Terms and Conditions1. Eligibility for Refunds
Refunds are only permitted if the digital product has not been copied, downloaded, or otherwise replicated to the customer’s file storage or device. Once the product is accessed or utilized in a way that enables retention, refunds will no longer be eligible.2. Case-by-Case Review
All refund requests will be reviewed individually to ensure compliance with these terms. Approval or denial of refunds is at the sole discretion of the company.3. How to Request a Refund
Customers must contact us with their refund request within 7 days of purchase. Requests should include proof of purchase and details about why the refund is being requested.4. Exceptions
Refunds may be granted under exceptional circumstances, such as technical issues (e.g., corrupted files) or misrepresentation of the product, provided the issue is verified by our team.By purchasing from our website, you agree to these refund terms and conditions.
Contact UsPT Pivable Digital Sesana
WhatsApp: +62-8993-000-133
Instagram: @pivable.id
Email: info [at] pivable.com